White-Label Assistance & Claims Infrastructure for Insurers, OTAs, Travel Platforms & Global Brands
Enabling fully branded global assistance and claims operations, without building internal infrastructure.
Meet Our White-Label Solutions >From 24/7 assistance to claims adjudication, billing reconciliation, and API-integrated technology, we operate behind your brand, as your complete back-office engine.
Companies across travel, insurance, fintech, aviation, corporate mobility, and global benefits increasingly need to offer international assistance and claims solutions, but lack the operational teams, compliance capabilities, medical expertise, or provider relationships to deliver them sustainably.
White-Label Solutions
- Medical, travel, legal & emergency assistance
- Real-time case creation in MDiX
- Clinical triage & escalation protocols
- Multichannel communication (phone, WhatsApp, email, portals)
- Operational SLAs tailored to your audience
Your brand, our multilingual teams.
- Eligibility validation
- Documentation ingestion
- Coding review
- Fraud, Waste & Abuse screening Adjudication
- Routing to insurers or reinsurers
- Settlement workflows
- Customer communications
Your brand becomes the claims payer. MDabroad becomes the engine powering:
All communications can be white-labeled to match partner branding.
- Provider communication
- Invoice review
- Coding validation
- Negotiation
- Settlement
- Collections
- Follow-up and dispute resolution
Partners without medical billing expertise can outsource:
This is critical for OTAs, corporate travel platforms, or fintechs embedding insurance-like services.
- Benefit verification
- Eligibility checks
- Case creation
- Assistance request triggers
- Upload of documents
- Claims status lookup
- Provider location search
- Dashboards for utilization/cost
Partners can integrate MDabroad functionality into their platform:
APIs allow low-friction automation, eliminating manual handoffs.
- Hospital & clinic networks
- Direct billing agreements
- Provider credentialing
- Brand reputation protection
- Quality and compliance assurance
Leverage our global medical footprint anonymously:
Everything operates under your logo, while we manage the logistical heavy lifting.
White-Label
Operational Flow
Your Company /Platform API or Direct Routing MDabroad
Assistance & Claims
Infrastructure Assistance
Cases Claims
Adjudication Provider
Network Reports & Dashboards
(White-Labeled)
Strategic Benefits for Partners
Offer Assistance & Claims Under Your Brand-
Faster go-to-market
Launch global assistance or claims services in weeks, not years.
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Zero operational overhead
We handle staffing, licensing, workflows, compliance, and medical operations.
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Reduce regulatory risk
MDabroad meets HIPAA, GDPR, and LGPD requirements.
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Deliver a premium customer experience
Your brand → our infrastructure → seamless, multilingual support.
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Lower cost of ownership
No need for call centers, medical consultants, claims teams, or global provider contracting.
Frequently Asked Questions
All core services:
- 24/7 operations
- Medical & travel assistance
- Claims intake & adjudication
- Provider network access
- Billing reconciliation
- MDiX digital workflows
- Customer communications
Everything can operate behind your brand name.
Yes. MDabroad can serve as your full claims administration arm, handling eligibility, coding, adjudication, payment workflow, and communication — branded as your company.
Integration options include:
- API (recommended for OTAs, fintechs, platforms)
- SFTP or secure batch transfer
- White-label assistance phone numbers
- Co-branded or fully branded portals
- Co-branded or fully branded portals
Yes. We can handle specific claim types, seasonal peaks, regional complexities, or full-portfolio redistribution. This is ideal for companies entering new geographical markets.
Depending on the level of branding and integration required:
- 48–72 hours for basic assistance routing
- 1–2 weeks for white-label onboarding
- 4–6 weeks for deep API integration and TPA setup