The Standard for International Assistance & Claims.

MDabroad is a neutral, independent TPA delivering 24/7 global assistance, claims management, and cost containment — with no hidden interests, no repricing markups, and no conflicts of interest. Trusted across the Americas, Europe, and beyond. For insurers, assistance companies, government programs, and global brands that need a partner who works for outcomes — not for margins.

Aetna
Allianz
AXA
Cigna
Collinson
Healix

The Technology Platform Powering MDabroad Operations.

MDiX is MDabroad's proprietary case management and claims workflow platform — built over two decades of operational experience to handle the complexity of international assistance at scale.

It's not a ticketing system. It's a real-time coordination engine connecting insurers, providers, assistance teams, and members across time zones, languages, and healthcare systems.

Every MDabroad case runs through MDiX — ensuring nothing falls through the cracks, every stakeholder has visibility, and every action is auditable.

  1. Benefit verification & GOP processing
  2. Document exchange & multilingual communications
  3. Provider queries & claims follow-ups
  4. Real-time audit trails
  5. API integrations
  6. Multichannel notifications (email / SMS / WhatsApp)
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What We Do

TPA & Claims Management

Accurate adjudication, document review, compliance.

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Assistance Services

Medical, travel, legal, special services; globally coordinated.

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Provider Network &

A global, credentialed provider ecosystem enabling coordinated care, benefit verification, and compliant cross-border claims routing.

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Cost Containment

Pricing integrity, coding checks, negotiations, audit pathways.

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White-Label Assistance Solutions

Branded assistance and claims infrastructure for partners.

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Global Footprint

MDabroad operates across the Americas, Europe, Asia, and the Middle East with multilingual teams delivering seamless service coordination.

Frequently Asked Questions

We deliver global assistance, claims management, provider support, and cost containment for insurers, assistance companies, and healthcare providers.

Through accurate claims workflows, documentation review, GOP verification, and transparent communication.

Direct settlement, faster payments, reliable benefit verification, and support navigating international claims.

Our proprietary communication and case-management platform.

Yes. HIPAA-aligned, GDPR-compliant, LGPD-aware, with strict PHI protections.